Our people are some of the best in the industry

Our clients rely on us to know all there is to know about VAT recovery from any tax authority in the world and we rely on our staff to provide the answers.

Our size and success means we have the resources to attract and retain some of the most highly qualified and experienced VAT specialists in the industry. On average, our account managers have worked with us for 10 or more years and so we do not have to rely on temporary or inexperienced staff.

Training is vital in the ever-changing, international tax world, so all staff are kept up to date through our in-house, electronic VAT manuals, email alerts and regular training from top VAT professionals. As we work in teams, there is always someone on hand who knows the answer to even the most obscure international VAT query.

All our dedicated account managers are professional, but very approachable and keen to answer any questions you might have. They are proactive in their work, always looking for ways in which you can legitimately recover more VAT, more quickly. Our continued success is based on the results we achieve for clients – so far we have recovered over £1bn and counting.

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